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Privacy Policy

1. Introduction

Protecting your personal information (your “Data”) is a serious matter for MM Educational Group (“we”, “us”, or “our”). This privacy policy (the “Privacy Policy”) explains how we collect, use, share, secure, and retain the Data that you make available to us on www.mmedugroup.com and its subdomains, in compliance with applicable legislation. We also encourage you to read our Cookies Policy.

2. Site Coordinator / Data Controller

For the management of this website, the controller of your Data is E. MOUTSOU & Co G.P., (company registration number 002875401000) with registered office at 20 Lakonias str., Alimos 17456, Athens, Greece.

3. Data Collection and Use

3.1 Information we collect directly from you

We may collect Data that you provide us via email or otherwise. Such Data may include:

  • Identification information (e.g., first name, maiden name, last name, date of birth, job title and department);
  • Contact details (e.g., billing address, delivery address, email address and telephone numbers);
  • Financial Data includes bank account and payment card details;
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
  • Any other information you provide to us.

We mainly use your Data for the purpose of managing our customer/prospect relationships, notably when:

  • Fulfill your requests for products, services, and information;
  • Replying to your question, concern, or inquiry;
  • Send you promotional materials from us or on behalf of our affiliates and trusted third-party partners;
  • Administer and protect our business;
  • Manage our relationship with you;
  • For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Disclaimer: Do not disclose special categories of Data, such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation, and do not provide Data of third parties, unless you have explicitly received their consent. If you choose to disclose such information, note that we are indemnified for any liabilities that may arise as a result.

3.2 Information we collect automatically

We may collect certain technical and usage information automatically when you use our website, such as your Internet protocol (IP) address, browser and device characteristics, operating system, time zone setting and location, information about the general manner in which you navigate our website, and other technology on the devices you use to access this website. Please note that this information will never be used to identify you as a physical person but will simply enable us to determine the city from where you are connected. See our Cookies Policy for more information.

We use this information for certain activities, including:

  • Administering and protect our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
  • Personalizing the experience of our website.
  • Providing better, more customized client service.
  • Performing statistical and trend analysis to improve the user experience and
  • Performance of our website.

3.3 Information we receive from third parties

We may combine the information we collect from you with information that we receive about you from other sources, such as public databases, certification bodies, business partners, third-party technological service providers, social media platforms, people with whom you are connected on social media platforms, and other third parties.

Collection of Data from Children: We do not knowingly collect or solicit any information from anyone under the age of 16 on our website. If we learn that we have inadvertently collected Data from a child under age 16, we will promptly delete that information. If you believe that we might have any Data from a child under 16, please contact us using the contact information listed below.

4. Legal Basis for Processing your Data

We will only use your Data when the law allows us to. Most commonly, we will use your Data only:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.
  • When you have provided us with your explicit consent to do so.

In case we rely on consent as a legal basis for processing your Data, please note that you have the right to withdraw your consent at any time by contacting us using the contact details set out at paragraph 10 below.

We will only use your Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

5. Data Retention

We will retain your Data for as long as is reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and during the period required or permitted by law. The retention period will primarily be determined by relevant legal and regulatory obligation and/or duration of our business relationship with you. We will securely delete or erase your personal data if there is no valid business reason for retaining your data.

6. Sharing your Data

We may share your Data with the following categories of third parties:

  • Where you have provided consent, we may share your Data with the third parties to whom you have consented, such as when you authorise a third party to contact you in relation to a service.
  • To our service providers, business partners and contractors who provide services on our behalf or who we use to support our business.
  • We may also share your Data with other third parties in the context of the possible sale or restructuring of the business and will instruct those recipients that they must use the Data only for the purposes described in this notice.
  • We may need to share your Data with a regulator, competent law enforcement body, government agency, court or other third party to (i) comply with the law; (ii) enforce the terms of a contract; and (iii) protect the rights, property, or safety of MM Educational Group of affiliated companies or others.
  • We may also share your Data with other entities in the MM Educational Group of affiliated companies, who will use the Data for the purposes described in this privacy notice.

We do not share information about you in any way other than as described in this Privacy Policy.

7. Cookie Notice

A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as "cookies".

Our website uses necessary cookie necessary cookies to allow the efficient operation of our website by enabling basic functions (such as navigation and access to various pages) and statistics cookies to help us understand how visitors interact with our website. Such cookies do not collect any personally identifying information. We will not use cookies for any purpose not stated in our Cookies Policy. You can enable or disable cookies at any time by using the respective options offered on our website. You can refer to the relevant Section of our website, in order to be informed in detail regarding our Cookies Policy, by clicking here.

8. Data Security

We have put in place appropriate security measures to prevent your Data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we make reasonable efforts to restrict access to information to only those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by sending an email to you.

9. Data Subject Rights

You are entitled to exercise the following rights, in accordance with the provisions of the applicable legislation:

9.1 Right of Access

You have the right to access Data we hold about you and to be provided with a copy of the information (in most circumstances). Please keep in mind that we may not be able to provide you access to the Data when it involves information relating to others who have not consented to the disclosure of their information.

9.2 Right to Rectification and your duty to keep us informed about changes

It is important that the Data we hold about you is accurate and current. Therefore, please keep us informed if your Data changes during your relationship with us. Furthermore, you can ask us to correct any Data it holds about you to ensure your Data is accurate. You may also ask us to complete incomplete Data held about yourself.

9.3 Right to restrict use of your Data

You have the right to ask us to restrict processing of your Data where one of the following applies:

  • you contest the accuracy of your Data; the restriction will apply until we have verified the accuracy or corrected your Data;
  • you have objected to the processing, and we are considering whether we have a legitimate ground which overrides this;
  • processing is unlawful, but you want us to restrict use of the Data instead of deleting it;
  • we no longer need the Data for the purposes of processing but are required to keep it in connection with a legal claim.

9.4 Right to Object to Processing of your Data

You have a right to object to processing of your Data in cases where we have used legitimate interests as the basis for processing. In such cases, we will stop processing your Data until we verify that we have compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms in asking us to stop processing the Data, or in limited cases where we need to continue processing the Data for the establishment, exercise, or defense of legal claims.

You have also a right to object to the processing of your Data for marketing purposes at any time either by following the instruction in each marketing email or by contact us directly using any of the contacting details of this Privacy Policy.

9.5 Right to Data Portability

In most cases, you have the right to receive all Data you have provided to us in a structured, commonly used, and machine-readable format and to transmit this Data to another Data controller, where technically feasible.

9.6 Right to request deletion of your Data (right to be forgotten)

You have the right to ask us to delete or remove your Data, where we have no legal basis to continue to process it. In such cases we will make every effort to erase Data where this right has been exercised by you and we no longer have a legal basis for processing, but some Data sets are impossible (or infeasible) to edit or remove (e.g., server backup or a piece of microfiche).

Please note that there are also certain exceptions where we may refuse a request for erasure, for example, where the Data is required to comply with a legal obligation, defend or pursue our legal rights and meet our obligations towards regulatory or governmental authorities.

9.7 Right to Withdrawal your Consent

You have the right to withdraw your consent to the processing of your Data in all cases you provided us with your consent, by contact us directly using any of the contacting details.

9.8 Right to lodge a complaint with a supervisory authority

If you object to our processing of your Data, you have the right to complain to the data protection authority (“DPA”) in the country where you reside, where you work, or where the alleged infringement of data protection laws has taken place. In Greece this is the Hellenic Data Protection Authority, details of which can be found via the following link: www.dpa.gr. We would, however, appreciate the chance to deal with your concerns before you approach the data protection authority, so please contact us in the first instance using the above contact details.

10. How to Exercise Your Rights

If you have any questions or concerns about how we process and use your Data or would like to exercise any of your rights above, please contact at info@mmedugroup.com. Such requests should include information to allow us to verify your identity and full details of your request before processing it. This is a security measure to ensure that Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Where we receive your request to exercise one of these rights, we will respond without undue delay and within the time required by applicable law. This may be extended in certain circumstances, e.g., where requests are complex or numerous. In this case, we will notify you and keep you updated.

We will provide the information free of charge, except where requests are manifestly unfounded or excessive, e.g., because of their repetitive character. In these circumstances we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify your identity before carrying out a request. This is a security measure to ensure that Data is not disclosed to any person who has no right to receive it.

11. Miscellaneous

11.1 Links

Our website may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that we do not control these websites or their privacy practices, and any information you provide to these sites is subject to the Privacy Policies of those sites and not this Policy. We do not accept any responsibility or liability for these notices; therefore, please check these policies before you submit any Data to these websites.

11.2 Changes to this Policy

We reserve the right to modify this Privacy Policy and its related practices at any time in order to respond to any changes in the regulatory environment, business needs, or to meet the needs of the subjects, properties, strategic partners, and service providers, without notice, as permitted by law. If there are material changes to this notice or our information practices change in the future, we will notify you by posting the changes on our website. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such.

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